This is for regional vacancies only.
Applicants not currently living in, or not intending to be located near the regional campuses over the next 12 months should not apply.About TAFE SATAFE SA, proud winner of Training Provider of the Year in ****, **** & **** SA State Awards and winner of the Large Training Provider of the Year **** National Training Awards, delivers high quality education and skills training across South Australia.At TAFE SA, our values shape how we work — We Work As One, We Do What Matters, and We Step Up.Learn more about our values and what it's like to work at TAFE SA: TAFESA ValuesWith opportunities across regional locations including the Barossa, Port Lincoln, Port Augusta, Port Pirie, Ceduna, Wudinna, Whyalla and Mount Gambier, TAFE SA offers the chance to support communities across the state.Join an innovative team shaping job-ready students and creating life-changing opportunities.
More than a job, make real impact!
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About the RoleAs a Support Officer, you will deliver customer-focused service and administrative support to students, staff and internal teams across multiple channels, including phone, email, live chat and face-to-face, while ensuring services run smoothly.
You may work in frontline or hybrid environments or in more administration-focused roles involving processing forms, maintaining records, managing CRM or email enquiries and updating student systems.
This role suits adaptable, organised individuals who are comfortable using multiple systems, communicate clearly, and take pride in accuracy and delivering a positive experience.




Prior education experience is not required, and applicants from administration, customer service or other people-focused backgrounds are encouraged to apply.What You'll Be DoingIn these roles, you may:Respond to enquiries through email, CRM cases, phone, live chat or face-to-face channelsProvide responsive, student-focused support to students, staff and internal teamsRepresent TAFE SA professionally and contribute to a positive student and staff experienceUse multiple systems, including databases, Microsoft Office, live chat software and student platformsAccurately enter, update and maintain student and business informationComplete administration, processing and data entry tasksProcess forms and upload information into student information systemsMove between different service channels, teams or sites as business needs changeAbout YouYou do not need to have worked in education before.
More important is your ability to work accurately, communicate professionally, learn systems and adapt to different tasks or service channels.You will bring:Robust customer service mindset with friendly, professional interpersonal skillsHigh attention to detail with accurate data entry capabilityAdaptable,



hands-on approach with confidence using multiple computer systemsGood written communication skillsReliable, proactive and willing to learn, with confidence to ask questions and seek supportExperience in administration, customer service, contact centres, retail, hospitality, childcare, reception, community services or similar environments will be highly regarded.
Experience working with people from diverse cultural, social or community backgrounds will also be valued.What's on OfferASO2 salary from 1 July: $66,442 - $69,504 p.a. + superRoles across regional South AustraliaOpportunities across administration, student support, customer service, community engagement, apprentice and trainee support, and related teamsSupportive management and friendly team environmentsAccess to paid training and development opportunities within a learning-focused organisationWork that contributes to positive outcomes for students and communitiesThe opportunity to build experience within the South Australian public sectorSpecial ConditionsA valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employmentPlease refer to the Role Description for all Special Conditions.Inclusion and Flexibility StatementBe you, be valued, be included.
At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent.
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📌 Support Officer Barossa (South Australia)
🏢 Tafe
📍 South Australia