- This is an excellent entry-level prospect for someone with 1-3 years of experience who is looking to build a successful career in account management and sales.
- Manage a portfolio of 300 automotive dealer customers, building trusted relationships through a digital-first engagement model.
- Become the primary point of contact for your customers, providing proactive support, strategic advice and tailored solutions that help them achieve their business goals.
- Use customer insights, platform data and performance reporting to identify opportunities to improve product adoption, engagement and retention.
- Champion product best practice by educating customers on current features, capabilities and ways to maximise the value of their subscription.
- Identify opportunities to grow customer value through subscription optimisation and additional products and services.
- Collaborate with Advertising Specialists, Account Executives and Onboarding teams to deliver a seamless customer experience across every stage of the customer lifecycle.
- Manage your portfolio with a proactive, organised approach while consistently delivering outstanding customer outcomes.