CoStar Group's Domain division seeks a CX Operations Manager to own the customer experience strategy, processes and delivery across Real Time Agent and Engage products, while leading a delivery team spanning overseas. This role sits in Domain’s collaborative CX Ops team and partners closely with Sales to grow revenue.
You will drive scalable, data-driven support operations, influence product direction, and maintain a high standard of customer satisfaction in a fast-paced, tech/SaaS setting.
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📌 Hybrid CX Operations Lead (Melbourne)
🏢 costar
📍 Melbourne
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