Job Description

About the role

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An exciting opportunity is available for an experienced Business Support Officer to join a State Government team. Reporting to the Manager, Sector Relationships, you will play a key role in supporting the productive operation of the business unit through the delivery of high-quality administrative, customer service and office support functions. This position is ideal for an organised and proactive administrator who enjoys working in a fast-paced environment, managing competing priorities and delivering exceptional service to internal and external stakeholders.

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This is a casual role offering full time hours (8 hrs per day / 40 hours per week) with an initial engagement period of 6 months from commencement. 2 days WFH are on offer, with 3 days based in the Coffs office.

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Duties

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- Provide administrative and office support to assist the day-to-day operations of the business unit.
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- Manage and process business information, ensuring records are accurate, accessible and maintained in line with policies and procedures.
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- Prepare correspondence, reports, presentations and other documentation using a range of office technologies.
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- Maintain filing and record management systems, ensuring information is stored, tracked and retrieved efficiently.
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- Coordinate meetings, schedules and administrative activities across the team.
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- Build and maintain effective working relationships with internal stakeholders and other business units.
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- Support continuous improvement by identifying opportunities to enhance administrative processes and systems.
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- Provide assistance to other administration team members as required.
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- Undertake customer service and reception duties, acting as a first point of contact and ensuring enquiries are resolved or escalated appropriately.
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Skills and Experience

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- Previous experience in an administration, office support or customer service role.
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- Strong organisational skills with the ability to manage multiple tasks and priorities.
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- Excellent written and verbal communication skills.
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- High level of attention to detail and accuracy when managing records and documentation.
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- Proficiency in Microsoft Office Suite and other business systems.
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- Experience maintaining electronic filing and record management systems.
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- Previous experience within a government environment will be highly regarded.
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- Drivers licence.
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Benefits

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- Opportunity to work within a respected State Government organisation.
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- Supportive and collaborative team environment.
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- Competitive daily renumeration on offer of $450 per day + super
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At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

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You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

📌 Business Support Officer (Coffs Harbour)
🏢 Www.Chandlermacleod.Com
📍 Coffs Harbour