About the role

We are seeking an experienced Food & Beverage Manager to join our team at our Coolangatta location on the Gold Coast. This is a full-time position offering an exciting opportunity to lead our food and beverage operations and contribute to the continued success of our venues - Pipi's Restaurant, Awaken Cafe & Mamma G's Cafe & Deli. You will be responsible for overseeing all aspects of F&B; service, ensuring guests receive an exceptional experience whilst maintaining operational efficiency and profitability. This role is pivotal in shaping the guest experience and driving the performance of our venue.

Key responsibilities

Oversee daily food and beverage operations, including service delivery, quality control, and guest satisfaction

Lead, motivate, and develop your team, providing coaching, training, and performance management

Manage inventory, ordering, and cost control to maximise profitability whilst maintaining quality standards

Ensure compliance with health, safety, and licensing regulations across all food and beverage operations

Create and implement menus, special promotions, and beverage programs that drive revenue and enhance the guest experience

Monitor and maintain hygiene standards and food safety protocols in accordance with industry best practices

Manage supplier relationships and negotiate pricing to achieve optimal value

Analyse sales data and KPIs to identify opportunities for improvement and implement strategic initiatives

Handle guest complaints and concerns with professionalism, resolving issues to maintain customer loyalty

Liaise with other departments to ensure seamless coordination and service excellence

What we're looking for

2+ years' experience in a food and beverage management role within a hospitality setting,



preferably in a multi-outlet or high-volume venue

Proven track record of successfully leading and motivating hospitality teams

Strong knowledge of food safety, health and hygiene standards, and licensing requirements

Excellent financial acumen with the ability to manage budgets, control costs, and drive profitability

Experience in menu development, beverage programs, and promotional strategy

Outstanding customer service skills with a guest-focused mindset

Strong organisational and multitasking abilities with attention to detail

Excellent communication and interpersonal skills

Proficiency in point-of-sale systems and hospitality management software

Relevant qualifications such as Food Safety Supervisor or Hospitality Management certification (preferred but not essential)

What we offer

Competitive salary package commensurate with experience

Career development opportunities and ongoing training programs within a growing hospitality group

Staff discounts on food and beverage offerings

A collaborative and supportive work workplace with a passionate hospitality team

The opportunity to work with a respected brand and make a meaningful impact on guest experiences

Adaptable work arrangements where possible to maintain a healthy work-life balance

Access to industry recognised professional development opportunities

About us

Gambaro Hospitality Group is a renowned hospitality business with a proud heritage of delivering exceptional dining and beverage experiences. We are committed to creating memorable moments for our guests through outstanding service, quality offerings, and a vibrant atmosphere. Our team is passionate about hospitality and dedicated to maintaining the highest standards across all our venues. We value teamwork and a genuine commitment to guest satisfaction.

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📌 Food & Beverage Manager (Gold Coast) (City of Gold Coast)
🏢 Gambaro Hospitality Group
📍 City of Gold Coast