Winc is seeking a Team Leader, Customer Experience to guide a Contact Centre team in delivering outstanding customer outcomes. You will coach, mentor and assess performance, while championing a positive culture and adherence to Winc values.
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You will drive service and quality metrics, support change initiatives, and partner with stakeholders to proactively resolve issues and optimize CX delivery, in a dynamic workplace across Australia.
📌 Customer Experience Team Lead -- Coaching & Impact (New South Wales)
🏢 Winc
📍 New South Wales
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