- Sydney, Brisbane, Melbourne, Adelaide, Perth CBD location (all locations within Australia considered)
- Flexible working and hybrid work environment
- Build and maintain productive relationships with key stakeholders that support successful project delivery and capability outcomes, ensuring project milestones are achieved

Job Description

- 12-month role
- Sydney, Brisbane, Melbourne, Adelaide, Perth CBD location (all locations within Australia considered)
- Flexible working and hybrid work environment
- Build and maintain productive relationships with key stakeholders that support successful project delivery and capability outcomes, ensuring project milestones are achieved

About The Role

The purpose of the Learning Design Consultant is to design, develop, test, and deploy high-quality Lectora-based eLearning modules that uplift underwriting capability across Commercial Insurance and support the successful delivery of the Underwriter of the Future (UoF) program.

This is a dedicated Lectora eLearning module development role. The successful candidate will be focused almost exclusively on designing, building, testing and publishing online learning modules in Lectora. Demonstrated, hands‑on Lectora capability is essential, and applicants without strong Lectora development experience are unlikely to be suitable for the role.

The role contributes to the development of a comprehensive suite of learning modules aligned to the Commercial Insurance Underwriting Management Capability Guide (UMCG), covering technical, product, business, and professional skills development pathways.

Working closely with business stakeholders, subject matter experts and colleagues, the role applies contemporary learning methodologies and digital learning technologies to transform complex technical content into engaging, accessible, and scalable Lectora-based digital learning experiences that support performance and business outcomes.



This role requires advanced instructional design capability, the ability to work independently and collaboratively in a fast-paced program workplace and demonstrated hands‑on experience designing and developing eLearning modules in Lectora.

What You’ll Do

- Leveraging Lectora Online, build and implement learning pathways for our people to build and expand on their capabilities to deliver the UoF program
- Work in partnership with the technical experts across Commercial Insurance to design effective, efficient, and innovative digital learning experiences aligned to the UoF program goals
- Design, develop, test, publish and maintain high-quality Lectora-based eLearning modules that support capability uplift and business performance outcomes
- Apply agreed Suncorp learning methodologies, adult learning principles, approaches, tools, resources and instructional design frameworks when designing engaging end effective learning solutions (e.g. ADDIE)
- Develop learning objectives, knowledge checks, assessments, practical learning activities, evaluation strategies and learning pathways aligned to learning outcomes.

What You’ll Bring

- Experience in Lectora (all versions), with proven experience independently designing, building, testing and publishing end-to-end eLearning modules
- Strong instructional design capability, including application of adult learning principles and design methodologies
- Experience translating complex technical content into learner‑centred experience




- Experience working collaboratively with SMEs and stakeholders to design capability solutions
- Experience developing assessments, knowledge checks and learning activities aligned to learning outcomes.

What You’ll Enjoy

- Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
- Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 900+ retailers, Fitness Passport, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact [email protected] for a confidential conversation.

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📌 Learning Design Consultant (New South Wales)
🏢 Suncorp Group
📍 New South Wales