Job Description

Primary Location

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VIC - Melbourne - 655 Collins St

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Job Description Summary

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Junior Security Operations Analyst

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Full Time, Permanent

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Location: Level 4, 655 Collins Street, Docklands VIC 3008

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Salary: $85,000 - $95,000 per annum plus superannuation

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About the Role

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Service Stream is seeking a motivated Junior Security Operations Analyst to join our growing ICT team. In this role, you will help strengthen Service Stream's cyber security defences by responding to security and identity-related threats and alerts, investigating incidents, supporting identity and access management activities, and assisting with security improvements across the organisation.

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You will work closely with technical teams and stakeholders to prioritise and remediate security risks in a timely and effective manner while maintaining service continuity and following ITIL best practices and Service Stream policies and procedures.

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Key Responsibilities

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- Investigate and assist with the resolution of security incidents, including identity-related incidents.
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- Support the effective provisioning and de-provisioning of access to IT assets in accordance with Service Stream policies, standards and procedures.
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- Maintain accurate records within Service Stream's identity and access management environment, including Active Directory, Azure Active Directory and single sign-on systems.
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- Support role-based access controls and undertake regular access reviews to ensure compliance with security standards and regulatory requirements.
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- Maintain and improve documentation, processes, procedures, standards and guidelines relating to identity and access management.
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- Assist with building security dashboards and automation capabilities using Splunk and other security platforms.
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- Support security improvement initiatives by identifying, analysing and assisting to remediate vulnerabilities and security findings.
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- Monitor and respond to security alarms, triggers and threshold warnings, with a focus on security and system availability.
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- Liaise with internal subject matter experts, vendors and suppliers to support security enhancements, troubleshooting and issue resolution.
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- Identify opportunities to improve efficiency through automation and scripting.
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About You

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To be successful in this role, you will bring strong analytical and problem-solving skills, a genuine interest in cyber security and an understanding of end-to-end identity and access management and security lifecycle processes. You will be a collaborative team player who can communicate effectively with a range of technical and non-technical stakeholders and work effectively under pressure.

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You will ideally have:

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- Knowledge and experience across identity and access management processes, including provisioning, de-provisioning, access controls, identity governance and role-based access controls.
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- Strong familiarity with Active Directory, Azure Active Directory and privileged account management processes and tools.
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- An understanding of AWS and Azure cloud platforms and their identity and security capabilities.
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- Technical knowledge of SIEM and security analytics solutions,



particularly Splunk and Splunk SOAR (Phantom).
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- Knowledge of technologies such as VPNs, storage services and Windows operating systems. Experience with non-Windows operating systems will be highly regarded.
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- Exposure to security technologies such as Check Point, Zscaler, CrowdStrike or Palo Alto firewalls would be advantageous.
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- Experience working in an ITIL-compliant environment, including an understanding of incident and change management processes.
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- Knowledge of security frameworks and standards such as ISO 27001, NIST and the Essential Eight would be advantageous.
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- The ability to identify opportunities for automation and scripting to improve security operations.
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Qualifications

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The following qualifications or certifications would be advantageous:

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- University degree in Cyber Security, Information Technology, Computer Engineering or a related field.
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- Microsoft and/or AWS security certifications.
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- Splunk or SIEM-related training or certifications.
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- ITIL certification.
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- CompTIA Security+ or other recognised cyber security certifications or training.
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Why Service Stream?

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At Service Stream, we are committed to creating an inclusive and supportive workplace where our people can grow and make a meaningful contribution. You will join a cooperative ICT team and have the opportunity to build your cyber security career while supporting a business that delivers essential services and infrastructure across Australia.

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Employer

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Service Stream Holdings Pty Ltd

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Recruitment advertising placed by

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Service Stream Holdings Pty Ltd

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Applications

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Applications for this position are open from 27 August 2026 and will close on 24 September 2026 .

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Department

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GBIS

📌 Junior Security Operations Analyst (Victoria)
🏢 Servicestream
📍 Victoria