At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
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We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
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What you need to know
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Working at IKEA has its advantages and rewards:
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- $28.31 base hourly pay rate
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- Above award rates and penalty rates (including Sunday and Public Holidays)
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- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
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- 24/7 access to our Employee Assistance Program for health and wellbeing support
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- 15% Co-worker discount
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- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
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- Co-worker uniform provided
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- Free Co-worker parking
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- Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
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- Bonus programme (where eligible)
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- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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Additional information
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- These roles are Permanent,
Part-time, 40hrs/fortnight
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- Applications close Wednesday 16 September 2026
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- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
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- You have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
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- As part of the recruitment process this role requires a pre-employment check, which includes a medical assessment.
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About this work area
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As Customer Co-worker your responsibilities will include, but are not limited to:
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- Assisting customers with loading items into their vehicles
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- Collecting trolleys from around the IKEA store and carpark to ensure we always have them available to use
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- Supporting other areas of Customer Relations including resolving customer service issues, processing transactions, maintaining shopping tools (shopping baskets, trolleys, and yellow bags) and catalogues
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- Ensuring customers have a positive final touchpoint during the IKEA shopping experience
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As Customer Co-worker you have:
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- A passion for securing the best customer experience possible
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- Comfortable performing repetitive and heavy lifting tasks
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- Excellent communication skills
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- A polite and friendly manner and a "Togetherness" mindset
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- Able to work closely with your team and other departments or work independently
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- Basic computer and systems literacy
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We need people like you!
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At IKEA, work is so much more than a job. Come join us!