Optus is seeking an Associate Director - Optimisation to lead operational excellence across the Collections & Recoveries function, driving technology optimisation, AI integration, continuous improvement, and strategic initiatives. Reporting to the Senior Director, you will enhance performance, governance, and enable teams to deliver solid business outcomes.
The role focuses on identifying FICO strategy opportunities, collaborating with analytics and IT, and managing the technology roadmap from
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📌 Head of AI-Driven Optimisation in Collections (Melbourne)
🏢 Singtel
📍 Melbourne
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