Job Description

Intermediate Graphic Designer /Customer Service

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Would you enjoy being part of a small, dynamic team where you can develop your capabilities?

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Are you a people–person with an eye for detail? Want to work a 4-day-week?

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Inteliprint has an exciting opportunity for a talented and motivated Junior – Intermediate Graphic Designer / Customer Service Assistant to learn practical on-the-job skills and support our team.

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Are you ready for a change?

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Would you enjoy being part of a small, dynamic team where you can develop your capabilities?

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Are you a people–person with an eye for detail? Want to work a 4-day-week?

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Inteliprint has an exciting opportunity for a talented and motivated Junior – Intermediate Graphic Designer / Customer Service Assistant to learn practical on-the-job skills and support our team.

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About Inteliprint

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With over 30 years in business, Inteliprint is a leading multifaceted digital print provider, supporting both B2B and B2C clients across Australia with their visual communications needs

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We are based in Hamilton North, Newcastle, and Pride ourselves on quality, service and attention to detail.

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Your Role

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This position focuses on graphic design and customer service support, ensuring every job is professionally designed, files are set-up correctly and ready for seamless print production.

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Learn how to manage the technical side of print projects while helping customers bring creative concepts to life—delivering polished artwork and an exceptional client experience from start to finish.

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Your daily responsibilities will include:

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- Providing excellent customer service, responding to enquiries and guiding clients through artwork requirements
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- Liaising with clients to clarify briefs, resolve artwork issues and recommend practical print solutions
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- Pre-flighting and preparing client-supplied files for qualified printing
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- Setting up artwork correctly for various print applications (bleed, trim, colour profiles, resolution and imposition)
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- Identifying and resolving file issues before they impact production timelines
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- Completing artwork amendments and ensuring brand consistency
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- Designing marketing materials, promotional products, signage and other print collateral when required
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- Maintaining organised file management and workflow systems
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- Supporting the Print Production team by delivering accurate, press-ready files along with production where required
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- Print & Finishing (as required) Over time gain familiarity with our print and finishing equipment to provide additional support to the team
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This role is ideal for a people-focused all-rounder with a genuine drive to learn, develop and grow.

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What We're Looking For

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- Intermediate – expert skills in Adobe Creative Suite (InDesign, Illustrator and Photoshop essential). Additionally, intermediate to advanced skills in Canva would be highly regarded, but not essential.
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- Photography and videography skills for use across our social media and website marketing would be highly regarded, though not essential.
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- Strong understanding of best practices for preparing print-ready artwork.
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- An strong level of attention to detail — you spot what others miss
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- A willingness to learn the art of print production – colour management, bleed, trim, resolution, print specifications, print processes, stock types & finishing techniques.
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- A mature mindset with a calm, solutions-focused approach
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- Ability to work both independently and as part of a small team
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- Strong communication skills and a commitment to high quality outcomes
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- Minimum 2+ years' experience with graphic design / pre-press / Customer service
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What We Offer

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We offer an excellent remuneration package, well above industry standards, with a base salary of between $55,000 & $70,000 pa (pro rata) to be confirmed, based on experience.

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This is a part-time position, working four days per week. 30.4 hours per week. Flexible hours are available

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This is a role for someone who is keen to learn and grow, alongside a team that is genuinely invested in their success.

📌 Intermediate Graphic Designer /Customer Service (New South Wales)
🏢 Makaira Trading
📍 New South Wales