Unisys is seeking an operational leader for the Service Desk supporting a Federal Government client. You will ensure delivery of high-quality IT support aligned with SLAs and government standards.
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The role involves managing daily operations, staffing, escalations, and reporting across service reviews. Candidates should have a BA/BS and 2–4 years in IT service support, with preferred NV1 clearance.
📌 Federal Service Desk Manager -- SLA & Security Leadership (New South Wales)
🏢 Unisys
📍 New South Wales
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