AustralianSuper is seeking a Senior Member Resolution Officer - Administration in Melbourne to lead complex complaint investigations and support a team of Member Resolution Officers. You will drive timely, fair outcomes, coach peers, and collaborate across the Fund to enhance member experiences and governance.
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Ideal candidates will have extensive dispute resolution experience, robust communication, and RG146 or equivalent risk-management qualifications, with a focus on risk and compliance in
📌 Senior Member Resolution & Compliance Lead (Victoria)
🏢 Australian Super
📍 Victoria
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