Customer Support Pro - Calm Troubleshooter & Growth-Ready (New South Wales)

Customer Support Pro - Calm Troubleshooter & Growth-Ready (New South Wales)

05 Sep
|
Citation Group
|
New South Wales

05 Sep

Citation Group

New South Wales

Citation Group is seeking a Customer Support Advisor to assist HR platform users. You’ll be the calm voice handling calls and tickets, guiding clients through fixes and escalating when needed, while building product knowledge to reduce repeat questions.

We value explicit communication, a customer-first mindset, and the ability to manage a busy workload. Experience with Zendesk is a plus in our collaborative, growth-focused environment.

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📌 Customer Support Pro - Calm Troubleshooter & Growth-Ready (New South Wales)
🏢 Citation Group
📍 New South Wales

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