Looking to kick-start your career in a dynamic, client-focused environment? This role offers the opportunity to develop essential skills in account management and broking within a supportive team. Located in Melbourne's eastern suburbs, this is perfect for recent graduates orjunior insurance professionalsseeking a hands-on, client-facing position with growth potential.
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What you'll gain:
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- Practical experience managing client accounts in a high-volume, fast-paced setting
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- Exposure to broking processes with a clear pathway towards specialist development
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- Ownership of day-to-day client interactions and account administration
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- A collaborative team environment with direct access to senior leadership
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- Stable, permanent position with parking on-site and flexible working arrangements
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- Work within a sector experiencing steady demand, with opportunities to progress
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Key responsibilities:
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- Manage client accounts,
ensuring smooth service delivery and issue resolution
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- Support broking activities, including quoting, policy administration, and documentation
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- Build and maintain strong relationships with clients and internal teams
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- Contribute to continuous process improvement and accurate record-keeping
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- Assist in onboarding new clients and portfolio growth initiatives
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What we're looking for:
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- Recent graduate of Business/Finance/Commerce (or similar), or candidate with 2-3 years' experience in insurance claims or broking.
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- Strong communication skills and attention to detail
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- Ability to work in a fast-paced, client-focused environment
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- Proactive mindset with a willingness to learn and adapt
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- Basic understanding of insurance or finance industry (preferred but not essential)
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- Reliable, team-oriented attitude with valuable organisational skills
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