Workshop & Operations Manager - Hydraulics / Hose & Fittings

High salary based on skills & experience

Cockburn Central, Perth | Full-time | Monday to Friday | Immediate Start

Total Connections is a well-established Western Australian business specialising in hydraulic and industrial hoses, fittings, components and servicing.

With branches in Perth, Port Hedland and Kalgoorlie, we support customers across the mining, drilling, construction, transport, government and industrial sectors.

As we continue to grow, we are looking for an experienced Workshop & Operations Manager to lead our Cockburn Central team.

This is a hands-on leadership role suited to someone with strong hydraulic knowledge, workshop management experience and the ability to keep people, jobs and customers moving.

About the Role

You will be responsible for the day-to-day running of the workshop and operational team, including:

Leading, supervising and supporting workshop and field service technicians

Planning, scheduling and allocating workloads

Monitoring jobs to ensure they are completed safely, efficiently and on time

Providing technical support and guidance to technicians

Training, mentoring and developing team members

Scoping hydraulic repairs, service work and customer requirements

Preparing quotations and estimates

Reviewing labour, parts, materials and job costs

Coordinating field service work, shutdowns and larger projects

Managing key customer relationships

Following up quotations, outstanding work and customer requirements

Identifying opportunities for additional work and ongoing service agreements

Liaising with customers, suppliers and internal departments

Maintaining accurate job notes, documentation and ERP records

Ensuring workshop equipment,



tooling and work areas are properly maintained

Implementing and improving operational procedures

Maintaining strong workshop and mine site WHS standards

Supporting other Total Connections branches when required

This is not a purely office-based management position. You will be expected to understand what is happening on the workshop floor and provide practical direction and support when required.

What We're Looking For

We are looking for someone who can combine strong technical knowledge with leadership, organisation and commercial awareness.

Required:

Strong knowledge of hydraulic hose, fittings and hydraulic systems

Experience within a hydraulic, mechanical, mining services or industrial workshop

Previous experience supervising or managing technicians

Strong planning, scheduling and organisational skills

Ability to scope work and prepare quotations

Strong technical and mechanical problem-solving ability

Leadership and staff development experience

Solid written and verbal communication skills

Commercial awareness, including job costing and profitability

Confidence dealing with customers and suppliers

Good computer literacy, including Microsoft Office and ERP systems

Sound knowledge of workshop and mine site WHS requirements

Current driver's licence

Full Australian working rights

Hydraulic or fluid power qualifications

Hydraulic cylinder, pump,



motor or valve experience

Hydraulic fault-finding and diagnostics experience

Mining or mobile plant experience

Previous Workshop Manager, Operations Manager, Service Manager or Branch Manager experience

Experience coordinating field service technicians, shutdowns or major projects

Vehicle-mounted crane experience

NetSuite or similar ERP experience

What We Offer

Full-time, Monday to Friday employment

Attractive salary package based on experience

Weekly pay

Genuine responsibility and autonomy

Opportunity to lead and develop an established team

Exposure to a broad range of hydraulic, mining and industrial work

Support from senior management and other Total Connections branches

Career development and progression

Immediate start available for the right candidate

This position is based at our Cockburn Central operations in Perth.

The role is primarily workshop based, with occasional site visits or travel to customers and other branches when required.

Your application will include the following questions:

- Have you worked in a role which requires a sound understanding of OH&S;/WHS?
- How many years' experience do you have as an operations manager?
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- How many years of people management experience do you have?
- What's your expected annual base salary?
- How much notice are you required to give your current employer?
- How many years' experience do you have as a Hydraulic Supervisor?
- How many years' experience do you have as a Hydraulic Fitter?

What can I earn as an Operations Manager

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📌 Workshop & Operations Manager - Hydraulics / Hose & Fittings (Western Australia)
🏢 Total Connections
📍 Western Australia