Shift Allocation Coordinator for a Company in Australia (Home Based Part Time)

New South Wales, Australia | Posted on 09/01/2026

- Work Schedule Monday, Tuesday & Friday: 11:00am-5:00pm AEST & Wednesday and Thursday: 4:30am-10:30am - AEST
- Hours Per Day Other – 5 to 7 hours per day
- State/Province Sydney
- Country Australia
- Client Location Australia
- Job Type Part time

Client Information

The Company is an Australian Recruitment and staffing agency specializing in permanent, temporary, and contract recruitment. The support a range of industries, with a strong focus on aged care, healthcare, disability support, corporate services, finance, and government.

Job Description

- Coordinate and allocate qualified care staff to vacant shifts while ensuring continuity of service for aged care clients
- Monitor rostering and staffing platforms, including Shiftmatch and other scheduling systems, to secure and fill shifts efficiently
- Respond promptly to urgent staffing shortages and unexpected scheduling issues
- Maintain regular communication with care staff, rostering managers, schedulers, and internal team members to ensure smooth operations
- Update and maintain accurate workforce, client, and scheduling records within rostering software platforms
- Ensure all handovers and shift information are communicated clearly and accurately
- Identify and elevate potential compliance concerns or staffing issues to the Brisbane team for follow-up




- Provide additional administrative and scheduling support as required by the allocations team

Must Haves

- Previous experience in aged care, healthcare, community services, rostering, scheduling, recruitment, or administration roles highly regarded
- Strong ability to work in fast-paced environments with outcome-focused performance expectations
- Excellent customer service and stakeholder communication skills across phone and email
- High level of technical literacy and confidence using multiple systems simultaneously, including rostering and workforce management platforms
- Robust organisational and time management skills with the ability to prioritise competing demands
- Ability to problem-solve quickly and make confident decisions under pressure
- High attention to detail and ability to maintain accurate records and compliance standards
- Relevant administration, business, or healthcare-related qualifications are advantageous but not essential

Home Office Requirements

Please only apply for this role if you have the following home office requirements:

- Perfectly working headset and webcam
- Stable internet connection of at least 5 Mbps to 15 Mbps
- Up to date computer system with a minimum of Windows 8 or Mac OS X
- Quiet room with no distractions or background noises
- A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted.

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📌 Shift Allocation Coordinator for a Company in Australia (Home Based Part Time) (Sydney)
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