Crystalbrook Kingsley in Newcastle seeks a Guest Service Agent to welcome guests warmly from arrival to departure, creating personalised experiences that reflect premium Crystalbrook standards.
You will anticipate needs, provide local guidance, and collaborate with Front Office and other departments to ensure seamless service throughout each guest journey. A solid hospitality background and comfort with hotel systems are essential.
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📌 Luxury Guest Experience Agent (Newcastle City Council)
🏢 Crystalbrook Collection
📍 Newcastle City Council
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