Job Description

Associate Manager, Venue Services & Events role snapshot

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Role title

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Role title Associate Manager, Venue Services & Events

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Organisation

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Organisation Museums of History NSW

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Location

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Location Across Sydney

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Job reference

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Job reference req117

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Work type

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Work type Ongoing full time

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Grade and salary

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Grade and salary Clerk Grade 7/8, $116,981 to $129,492 plus superannuation

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Application requirements for Associate Manager, Venue Services & Events

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The employer separates the cover letter from the online targeted questions. Keep the operational examples out of the cover letter where you plan to use them in a question response, and make sure the resume names the commercial scale of your venue or hospitality work.

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- Cover letter outlining how your skills and experience meet the essential requirements, maximum 2 pages
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- Responses to 2 targeted questions in the online application, maximum 300 words per answer
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The role requires relevant tertiary qualifications in event management or a business-related subject and/or at least five years of experience managing venues and commercial hospitality activities. Applicants must hold a current NSW driver's licence and First Aid and CPR certificates, be able to travel across work locations, and undertake the manual-handling tasks described for heritage sites. Work-right and criminal-record checks also apply.

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Evidence to include in your Associate Manager, Venue Services & Events application

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The panel is assessing commercial delivery as well as event operations. Your evidence needs to connect customer experience and heritage-site activation with revenue, budgets, compliance and leadership.

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What the role needs

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How to show it

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Commercial venue strategy and profitable growth Use figures where possible to show bookings, revenue, cost control, conversion, visitation or performance against targets.

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Leadership of an events team Explain how you set expectations, coordinated staff across busy periods and supported quality delivery when risks or priorities changed.

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Cross-functional customer service Describe work with operations, curatorial, security, catering or facilities teams that improved the client and visitor experience.

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Stakeholder relationships and negotiation Show how you handled competing business priorities and secured agreement from clients, suppliers or internal decision-makers.

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Sales, booking and CRM systems Name the systems you have used and explain how reliable pipeline, diary or event data supported planning and commercial decisions.

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Operational risk and compliance Give evidence of managing safety, site constraints, budgets and contractual requirements during complex or high-volume events.

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What strong venue and events evidence looks like

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- Commercial scale shown through bookings, budgets, revenue, cost or visitation evidence
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- Your leadership decisions during busy or operationally sensitive events
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- Practical controls for safety, compliance and heritage-site constraints
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- Consultation that resolves competing priorities and secures a workable approval
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- A clear improvement in service, efficiency or commercial performance
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Help with your Associate Manager, Venue Services & Events application

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Read each 300-word response for operational detail. The panel should be able to see the scale of the work, the decisions you owned and the commercial result without filling in gaps.

📌 Associate Manager Venue Services and Events: Application Checklist NSW Government application checkl (New South Wales)
🏢 Team 3Thirty
📍 New South Wales