The Shift People invites applications for a Customer Resolution Specialist based in Byron Bay. You will own escalated customer cases, investigate issues across the journey, and collaborate with Sales, Operations and Compliance to deliver fair, practical outcomes.
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You'll thrive in a quick-growing, customer-centric environment and help shape our evolving CX function. With responsibility for balancing customer needs and business outcomes, you'll communicate clearly, maintain case records in
📌 Empathetic Customer Resolution Specialist (Byron Bay)
🏢 The Shift People
📍 Byron Bay
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