Digital10 in Canberra is seeking an APS5 Helpdesk Analyst for a 3-6 month assignment to provide ICT support across hardware, software, network, accounts and devices.
You will triage, resolve and escalate requests, maintain records, assist with projects, update procedures and knowledge articles, liaise with staff and vendors, and support cyber security controls. This is a 100% office-based role requiring APS experience and solid communication.