Job Description

Trade Counter Assistant - Mulgrave | Springvale | Keysborough | Dandenong Job Description

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We're currently recruiting full time, permanent branch staff across our eastern Melbourne branch network, including: Mulgrave (3170) Springvale (3171) Keysborough (3173) Dandenong (3175)

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Whether you're passionate about customer service, enjoy being on the road, or like a mix of both, we'd love to hear from you!

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About the role

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As a branch staff, you'll help plumbers and other tradespeople access the products they need for residential, commercial and renovation projects.

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You'll work a set roster across Monday-Friday (and occasional Saturdays), between 7am – 5pm.

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Depending on business needs and your skills, you may work as a: Trade Counter Assistant/Retail Assistant Delivery Driver Combination of both

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Your day-to-day

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A typical day may involve:

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- Providing customer service and information about products
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- Providing quotes both in person and over the phone
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- Undertaking pick packing and stock control activities
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- Help keep the branch tidy and safe
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- Make occasional deliveries to customers using a company vehicle
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Our perks and benefits

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- Paid comprehensive on-the-job training, covering everything from branch operations and customer service fundamentals to product knowledge.
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- Access to self-paced online learning modules to help build your skills and confidence throughout your career.
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- Performance-based bonuses
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- Paid annual leave
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- Ongoing learning and development opportunities
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- Career pathways across our branch network and head office
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- Generous staff discounts, including Reece Boost cashback
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- Paid parental leave
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We'd love to hear from you if you:

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- Have experience in retail, customer service, warehouse operations, delivery driving, or a similar role
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- Enjoy helping customers and building relationships
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- Are comfortable working in both customer-facing and warehouse environments
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- Can accurately pick orders and manage stock
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- Are confident learning new systems and technology
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- Hold a current, valid driver's licence
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- Are flexible and open to working across different tasks and branch locations within the local area
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- Are motivated to develop a long-term career with Reece
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About Reece Plumbing

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At Reece Group, we value diversity, fairness and inclusion, and we're committed to creating equal opportunities for everyone.

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We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally.

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For over 100 years, we've supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

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Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

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We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States.

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Our success is built on the success of our customers, who provide essential services every day.

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Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles.

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This means that we value diversity and fairness and are committed to providing equal prospect regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

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Reece is more than a workplace—it's where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you're working in our branches, showrooms, or support centre, you'll be part of a team committed to professional growth and delivering world-class solutions.

📌 Trade Counter Assistant - Mulgrave | Springvale | Keysborough | Dandenong (Victoria)
🏢 Reece
📍 Victoria