05 Sep
|
CLEAR OBJECTIVE
|
Brisbane City
05 Sep
CLEAR OBJECTIVE
Brisbane City
Senior ERP Specialist - Solution Delivery
Clear Objective Limitedis an Australian company delivering ERP software solutions and services to organisations across Australia and Current Zealand. Our solutions cater for a broad range of inventory-based businesses and, additionally, we offer unique industry specific solutions.
Explicit Objectiveis the sole owner and developer ofClear Enterprise , a fully integrated ERP solution designed for medium-sized businesses.
Based in the Brisbane CBD,Clear Objective'soperations include the complete scope of ERP software delivery from software development, project management, customisation, application delivery to ongoing support.
About The Role
Clear Objectiveis a whole-of-business solution provider, so you will be participating in the onboarding/implementation of the software plus ongoing solution support and maintenance.
We are seeking a proactive and detail-oriented professional to provide expert support for ERP software specialising in sales activities, accounts and supply chain management, while offering consulting services, ensuring team deliverables are on track, and collaborating with the development team on software enhancements.
Your expertise will be put to full use, through engagement with customers and maximising the benefits our solutions deliver to their businesses and helping to mentor a young team of consultants.
Many of our customers have built their businesses themselves. They want to deal with people who understand what they do, respect their achievements, are trustworthy and competent. Your success will be dependent on your ability to engage effectively and efficiently with customers and prioritise your time and effort, and engage internal support to assist you.
Additionally, as your product knowledge and experience develop,
you will be involved in preparing and delivering presentations and demonstrations of best practice (both internally and externally). You will participate in the design, delivery and deployment model of additional products and ancillary services.
About You
This is not a role for those who believe that opportunities will come to them or those who believe that every day should be predictable. On any given day you might be working on a project onboarding a new customer business, resolving issues for an existing customer, delivering training on-site, or via the web, or even planning the next new software enhancement.
You will be:
A team player, leader and mentor
Able to work and engage with people of all sorts at all organisational levels
Able to look past the software to understand the business need
Able to work unsupervised
Goal oriented and adept at planning and prioritising
Meticulous at record keeping and documentation
Well presented, smart and fun!
You will have (some or all):
Exceptional knowledge in inventory, manufacturing and accounting systems
Strong experience in accounts and/or commercial management
Excellent time management skills and the ability to support team efforts in meeting deadlines.
Ability to go above and beyond, for our customers.
Ability to help mentor and develop team members
Excellent verbal, written, presentation and interpersonal communicator
Experience in warehousing, manufacturing or logistics
Experience in software development would be an advantage
Experience in solution support, demonstrations and/or training
Right to work in Australia and driver's license
Responsibilities:
Support team operations, helping to coordinate tasks and monitoring progress to ensure deliverables are met on time.
Provide responsive and effective support to clients using ERP software, focusing on accounts and supply chain functions.
Address client inquiries and troubleshoot technical issues to ensure satisfaction and efficiency.
Demonstrate software features and functions to new and existing customers.
Contribute to maintaining day to day team member deliverables, following up on team member progress, and addressing potential delays as needed.
Serve as a billable consultant, offering tailored solutions to client challenges.
Occasional out of hours work required.
Collaborate with the development team to test and refine software features and provide feedback on enhancements.
Work closely with clients and internal teams to identify areas for improvement in financial and supply chain operations.
Balance teamwork with the ability to work independently to achieve objectives.
Occasional onsite Travel.
Why Join Us?
You'll play a pivotal role in a small but growing collaborative, team-oriented environment, leveraging your skills and experience to contribute to impactful ERP consulting and support initiatives. Clear Objective is focused on securing the right people for our organisation.
More Information
Please note that Clear Objective may request, as part of the recruitment process, reference checks and verification of your right to work in Australia.
Researching careers? Find all the information and tips you need on career advice.
#J-18808-Ljbffr
📌 Senior ERP Specialist - Solution Delivery (Brisbane City)
🏢 CLEAR OBJECTIVE
📍 Brisbane City