Job Description

Senior Administrative Officer - Staffing and Operations Hub

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Job no: 506627
n Work type: Fixed Term
n Location: South Brisbane
n Categories: Administration

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About the role

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Mater Health is pleased to offer an exciting opportunity for a Senior Administration Officer to provide high-quality administrative, workforce coordination and operational support to the Hospital Operations Manager on a full time 12 month maximum term contract based in South Brisbane.

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This position requires availability from 3:00-10:30 PM, Monday to Friday - late shifts only.

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You will play a pivotal role in ensuring safe and effective nursing workforce management by coordinating staffing allocations, supporting operational leaders, and maintaining accurate administrative and financial records.

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- Liaise with Nursing Managers and Team Leaders to identify and address staffing deficits and coordinate relief staff allocation.
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- Manage and approve nursing shifts using systems such as ShiftMatch, Trendcare, and Kronos.
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- Record and communicate sick leave and manage cancellations and agency confirmations promptly.
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- Provide handover and timely workforce information to after-hours and operational leaders.
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- Deliver general administrative support including managing communications, maintaining records, and drafting correspondence.
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- Assist with onboarding new employees and maintain stationery and office supplies.
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- Liaise professionally with Nursing Agencies for staffing arrangements and invoicing support.
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- Ensure compliance with organisational policies, maintain confidentiality, and support audit requirements.
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- Collaborate with clinical and operational leaders to facilitate clear communication and effective workforce management.
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- Contribute to continuous improvement initiatives in staffing and workforce administration processes.
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About you

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You are an organised and detail-oriented professional with relevant qualifications and the ability to effectively support nursing workforce management through strong administrative and communication skills.

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- Hold relevant qualifications, certificates, licences, or registrations in administration, healthcare, or related fields.
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- Experience or qualifications in medical administration or nursing support are desirable.
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- Proficient in ShiftMatch, Trendcare, Kronos Payroll System, Excel, and Microsoft Office programs.
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- Knowledgeable about hospital data and patient administration systems, with a strong capacity to learn new technologies quickly.
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- Demonstrated ability to manage multiple priorities and conflicting demands from various stakeholders.
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- High attention to detail with accurate data entry and record-keeping skills.
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- Excellent interpersonal and customer service skills, with the ability to work both independently and collaboratively in a team environment.
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Mater is Queensland's largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare , education , fundraising & philanthropy and research . With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

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At Mater, our people are at the heart of everything we do.



You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

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What's in it for you?

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- Career growth opportunities across healthcare, corporate, research and leadership pathways
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- Professional development and learning through Mater Education and internal development programs
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- Generous salary packaging to help maximise your take-home pay
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- Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
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- Fitness Passport access and a range of lifestyle, retail and travel discounts
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- Discounted parking and reduced prices at Mater cafés and coffee outlets
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- A supportive culture where your contributions are recognised and your development matters
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Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

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Applications close Wednesday, 16th September 2026 - please note, we may contact applicants prior to the closing date,

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Direct applications only - we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre-employment checks (including criminal history, working rights, medical and working with children checks).

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Mater offers a protected, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

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Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

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Advertised: 02 Sep 2026 E. Australia Standard Time
n Applications close: 16 Sep 2026 E. Australia Standard Time

📌 Senior Administrative Officer - Staffing and Operations Hub (Queensland)
🏢 Mater Health Services
📍 Queensland