Job Description

About Langham Hospitality Group

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A wholly-owned subsidiary of Outstanding Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

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The Langham, Melbourne enjoys sweeping vistas of the Yarra River and Melbourne skyline. Outstanding location amidst the city's captivating Arts and Leisure district. A sanctuary nestled on the famous Southbank Promenade. We have on offer, 388 luxury guest rooms and suites, our team of hospitality professionals deliver high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.

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The Role:

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This is a rare and unique opportunity to be leading the Sales Team of Melbourne's most luxurious hotel brand, The Langham, Melbourne.

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As Director of Sales, you will maximise total revenue potential for The Langham, Melbourne across all segments, including group, corporate and MICE with a focus on acquisition and developing strong relationships with key business partners locally, regional and internationally.

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You will support the Director of Sales & Marketing in supervising and managing the day to day operations of the business as well as supporting the team to achieve our purpose.

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We are looking for a sales professional who has a curious mind, energetic, passionate, is savvy with the latest and newest offerings in Melbourne.

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This role suits a commercially astute leader who thrives in a high-profile hotel environment and brings deep expertise across sales strategy, brand-led passion and drive, revenue collaboration and stakeholder engagement. The ideal candidate will bring proven experience from within the luxury hotel sector, with a strong understanding of high-end hospitality environments.

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Some of the responsibilities include:

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- Ability to demonstrate a proactive approach to sales and be a dynamic sales professional who will positively impact our business and clearly understand The Langham brand
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- Key to success in this role is your understanding and knowledge of the Marketing function
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- Maximise total hotel revenue, including room revenue, banquet and catering
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- Maximise segmentation mix and develop business from existing channels while creating new business development opportunities
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- Manage strong relationships with senior decision-makers from key leisure, PCO's, corporate accounts and travel agents
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- New business research, solicitation, prospecting, and acquisition will be a large part of this role
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- Building and maintaining strong relationships across internal and external clients, and other market and industry sources
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- Working closely with the Director of Sales & Marketing to develop and implement strategies to maximisebusiness
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- Drive proactive and reactive sales activity, managing pipelines, key accounts and new opportunities
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- Partner with Revenue Management on forecasting, pricing, distribution and RGI performance
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- Lead and motivate the on‐site sales team with clear goals and accountability.
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- Represent the hotel at industry events and within the local market to build profile and reputation.
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- Ensure compliance with brand standards, company policies and governance requirements.
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- Monitor market trends and competitor activity to inform strategic decisions.
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- Strategic thinker with the ability to translate strategy into clear, actionable outcomes.
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- Confident negotiator experienced in key accounts, contracts and high‐value partnerships.
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- Inspirational leader with a track record of building high‐performing sales teams.
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- Polished communicator with strong executive presence and credibility.
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- Entrepreneurial, resilient and results‐driven mindset.
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About you:

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- Minimum 2 years' experience within a 5-star luxury hotel sales environment
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- Have a sound knowledge of the Marketing function of a hotel
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- Excellent communication and leadership skills, relationship management and networking abilities
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- A proven track record in achieving targets and yield management
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- A collaborative and motivating leader of others with a strategic and analytical focus
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For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/melbourne/

📌 Director of Sales (Victoria)
🏢 Chuan
📍 Victoria