Are you a highly organised and adaptable administrator who thrives on juggling a busy day?

Looking to turn your organisational and people skills into a career?

Elite refrigeration is a well-established company specialising in commercial refrigeration and air conditioning services across the Southeast Queensland regions. We take pride in our work and in our employees.

About the role:

As the Senior Administrator – Scheduling Lead, you will be responsible for overseeing and monitoring our technicians’ schedules through our job management system. Job scheduling is a crucial part of our business, however it’s only half the role. The other half is the people!

You will be the calm point of contact between customers, technicians and senior leaders, and have the ability to think on your feet when the day goes in a different direction than originally planned.

We are looking for someone to own the schedule while staying flexible and happy to go with the flow when things change. We have also recently transitioned over to a new job management system (Simpro) and you will help play a major part in its implementation.

Day-To-Day Duties May Include:

Taking charge of the schedule whilst collaborating with senior leaders and business owners





Providing leadership and guidance to our current admin officers

Fielding phone calls from customers and technicians, responding in a timely manner

Scheduling jobs for the technicians through Simpro, keeping in mind their locations and job placements to maximise efficiency

Adapting the schedule on the fly when urgent breakdowns or priority jobs come through

Monitoring and responding to emails in the admin inbox as required

What We Are Looking For:

Previous exposure to scheduling within a trade setting is a bonus but we are happy to teach the right person if they’re willing to learn!

Experience with job management software especially Simpro is highly advantageous but not necessary

Exceptional organisational skills with the ability to keep track of a lot of moving parts

Adaptability and level thinking when priorities shift

Quick practical problem solving and the confidence to act on solutions

Great interpersonal skills and communication both on the phone and in person

What’s On Offer:

Highly competitive market salary

Professional growth opportunities, encouraging career development

Supportive and friendly work environment

Free onsite parking!

Learn more about us at

#J-18808-Ljbffr

📌 Senior Administrator - Scheduling Lead (Brisbane City)
🏢 Elite Refrigeration
📍 Brisbane City