Pathfinder Recruitment are excited to bring to market a great opportunity for an Account Manager to join a Melbourne based managed services provider (MSP). Working across a broad client base of SMBs in Melbourne, you will facilitate growth and ultimately the continued success of the business. You will be joining a excellent team with a supportive work culture, as well and learning and development initiatives. This role will be based primarily on-site.
About you
Ideally you have 3+years experiencein Account Management and a good technical understanding of IT products and services. Expertise in the Microsoft stack will be advantageous. You should be able to work autonomously as well as part of a team. Building trust with key stakeholders and maintaining client relationships will be critical to your success.
Having a good track record of reaching KPIs as well as previous MSP experience is desired.
Key skills
- 3+years experienceas an Account Manager
- Previous experience working in an MSP environment
- Strong understanding of IT products and services, particularly Microsoft and cloud services
- Ability to collaborate and align strategy, goals and objectives
- Manage internal and external stakeholders
- Excellent communication and customer service skills
- Goal driven, able to take initiative as well as work as part of a team
Key qualifications
- Must be Australian Citizen or Permanent Resident to apply
- NSW Drivers licence and own car required