We are currently hiring for a Desktop Support Engineer to join our team in Brisbane, Australia

Contract Type: Self-employed (B2B) no visa support will be provided

Job Responsibilities:

- Troubleshoot hardware, software, and application issues
- Manage and update tickets in the helpdesk system
- Perform break-fix support and fault resolution
- Install, configure, and support Windows OS & MS Office
- Support printers, laptops, desktops, and peripherals
- Basic support for Mac OS (Apple devices)
- Diagnose network connectivity issues using standard tools
- Perform preventive maintenance on IT equipment
- Coordinate with vendors for complex issues (e.g., AV systems)

Required Skills & Experience:

- 2-3 years of experience in Desktop Support / IT Support




- Strong knowledge of Windows 7-10 & Office 365
- Experience with Active Directory & Group Policies (GPOs)
- Familiarity with ticketing tools and ITIL processes
- Knowledge of hardware troubleshooting & installations
- Basic understanding of networking, servers, and telecom
- Experience with mobile device management (iOS/Android)
- Positive communication and problem-solving skills

Preferred Qualifications:

- Bachelor's degree in Computer Science or related field
- Certifications like CompTIA A+ / MCP are a plus

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📌 Desktop Support Engineer (Brisbane City)
🏢 Tech People 247
📍 Brisbane City