Current Era Technology is seeking a Service Desk Engineer to provide first-line technical support, log and triage incidents, and resolve common IT issues for internal and external clients from our Newcastle office. The role emphasizes customer-focused service, clear communication, and timely ticket resolution.
You'll work with Windows/macOS, Office 365 and collaboration tools, perform basic AD/365 admin tasks, and escalate complex problems to senior engineers as needed.
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📌 Service Desk Engineer - Growth & Training (Newcastle City Council)
🏢 New Era Technology Au
📍 Newcastle City Council
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