Percepta LLC in Sydney, Australia is seeking a dedicated Case Manager to deliver omni-channel, high-end customer support for a luxury automotive brand. You will manage inquiries from initial contact through resolution, liaising with dealers, field staff and other departments to ensure satisfaction and brand loyalty.
You bring proven case-management experience, solid communication across voice, email and social channels, and a meticulous approach to ownership, follow-up and documentation.
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📌 Luxury Auto Case Manager | Hybrid & Growth Opportunities (Sydney)
🏢 Percepta
📍 Sydney
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