Serco is seeking a warm, resilient Customer Service Officer for the Helpdesk and Communications team at Fiona Stanley Hospital in Western Australia. You will be the first point of contact for internal and external stakeholders, answering requests across multiple channels with a focus on outstanding service.
This full time role involves a rotating roster to support 24/7 operations, data entry, service request coordination, and collaboration with Facility Management to deliver reliable FM services.
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📌 Healthcare Helpdesk Officer – 24/7 Support & Growth (City of Melville)
🏢 Serco
📍 City of Melville
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