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Order Management Coordinator is responsible for providing end-to-end sales administration, order management, reporting, and credit support functions. The role acts as a central link between Sales, Operations, Finance, and Customers, ensuring accurate order execution, improved business visibility, and proactive communication throughout the customer fulfilment process.

Expected Outcomes

Improved visibility of customer orders and backlog across the business.

Enhanced communication between Internal Sales, External Sales, Operations, and Finance.

Improved on-time delivery performance through proactive order tracking.

Faster resolution of credit-related order delays.

Accurate and timely reporting to support management decision-making.

Increased customer satisfaction through efficient order management and communication.

Key responsibilities

Changed ETA's on orders communicated to sales team

Monthly Dispatch Details to sales team

weekly Availability report

Creating new Sold-To accounts in SAP

Management of Internal Sales Inbox

Completing PGI's once goods dispatched

Drop dispatch notices into SFA and sharepoint

Managing the credit released spreadsheet

credit management with the sales team





Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal chance employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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📌 Order Management Coordinator (City of Greater Dandenong)
🏢 Ingersoll-Rand
📍 City of Greater Dandenong