Excellent benefits including salary packaging Fitzroy location Permanent, full time opportunity with a monthly ADO!

About the Role

The Patient Services Clerk is accountable for providing clerical support and facilitating patient management within Clinical Neurosciences. The PSC will be involved in booking appointments, reception duties, delivering customer service of a high standard and providing high level administration assistance to the Neurosciences Consulting Rooms.

- Greet all patients in a polite and efficient manner
- Collect referral letters and test results and ensure these are available for doctors when they see the patient.
- Support Clinic Coordinator with comments and queries for medical letters.

Classifications for this position will range from HS2 - HS21 ($75,105 - $83,028 per annum pro rata).

Your Contribution

- Minimum of year 12 HSC/VCE or equivalent.
- Minimum 2 year's experience as a PSC or equivalent in a health service.
- Ability to work in a rapid-paced department.
- Demonstrated high level communication skills, written and verbal.
- Experience in the health industry (desirable).
- A valid Nationally Coordinated Criminal History check, or willing to obtain.

What We Offer

A focus on wellbeing initiatives, with regular events and programs.

Confidential, solutions-focused employee counselling.

A healthy work/life balance encouraged.

Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities.

Salary Packaging - Increase your take home pay!

In the heart of Fitzroy, CBD at our doorstep,



close to some of Melbourne’s best cafes, public transport and lots of carparks.

Discounts and Promotions always available through our Foundation.

Regular opportunities for professional development to assist you to reach your career goals.

Culture of continuous improvement.

About Neurosciences

Clinical Neurosciences is a multidisciplinary unit dedicated to improving the understanding and treatment of neurological disorders. The unit provides a complete clinical and diagnostic service and maintains a strong research focus; principally centred on epilepsy, multiple sclerosis, motor neurone disease and movement disorders.

Working at St Vincent’s St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Company Culture & Values

St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital,



public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead's vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.

Equality & Inclusion

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

We encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit or get in contact at

Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Closing Date: 4 October :59pm.

Note: You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). Please contact us if you would like to know more.

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📌 Patient Services Clerk | Neurosciences (Melbourne)
🏢 St Vincent's Health Australia
📍 Melbourne