The NRMA is seeking a Senior Service Designer to shape end-to-end services and human-centred experiences within the Experience Design team of the Membership division. You will lead discovery, design future journeys, run research, and translate insights into implementable improvements across people, process, policy and technology.
Hybrid work arrangement across Sydney Olympic Park, Sydney CBD offices and WFH, with collaboration across Product, Technology, Operations and business SMEs to deliver
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📌 Senior Service Designer - Lead End-to-End Journeys (Sydney)
🏢 The NRMA
📍 Sydney
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