We are seeking an experienced Network SME with strong expertise in Routing, Switching, Wireless, Security, SD-WAN, and Cloud Networking . The role involves designing, implementing, troubleshooting, and optimizing enterprise network environments while serving as the highest technical escalation point for complex issues.

Key Responsibilities

- Design and support enterprise LAN, WAN, WLAN, and Data Center networks.
- Configure and troubleshoot BGP, OSPF, MPLS, VPN, GRE, and SD-WAN technologies.
- Manage switching technologies including VLANs, STP, VXLAN-EVPN, and Cisco Nexus platforms .
- Support and optimize enterprise Wi-Fi/WLAN environments.
- Integrate and manage networking solutions across AWS and Azure cloud platforms.
- Provide Level-3 support, lead major incident (P1) calls, and perform detailed Root Cause Analysis (RCA) .




- Support Palo Alto firewalls and network security solutions.
- Participate in solution design, technical assessments, and architecture reviews.
- Mentor engineers and contribute to operational excellence initiatives.

Required Skills

- Routing: BGP, OSPF, MPLS, VPN, GRE
- Switching: Cisco Nexus, VLANs, STP, VXLAN-EVPN
- SDN / SD-WAN
- Incident, Problem, and Change Management
- Robust troubleshooting and RCA skills

Key Attributes

- Strong problem-solving and analytical skills.
- Excellent stakeholder communication and collaboration.
- Proactive, customer-focused, and solution-oriented mindset.

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📌 Network SME (Newcastle City Council)
🏢 Coforge
📍 Newcastle City Council