Bendigo Bank in Melbourne seeks a Product Owner to lead the enterprise contact centre on the Amazon Connect platform, shaping the roadmap and ensuring high availability. You will partner with Risk, Compliance, Cyber Security, and business units to enable scalable, compliant customer journeys.
As a strategic leader, you will manage investments, influence senior stakeholders, and drive continuous improvement across automated and human customer interactions while mitigating platform risks.
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📌 Strategic Product Owner — Enterprise Contact Center (Hybrid) (Melbourne)
🏢 Bendigo Bank
📍 Melbourne
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