Westpac Group is seeking a Customer Communication & Experience Manager to lead the development and delivery of customer communication strategies for business, product and regulatory change initiatives. You will drive multi-channel communications to educate and engage customers and work across marketing, risk and delivery teams to ensure clarity, timeliness and impactful outcomes.
You will map journeys, leverage insights, and deliver customer-centric experiences across complex change programs
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📌 Customer Communications & Experience Lead - Flexible FTC (Sydney)
🏢 Westpac Group
📍 Sydney
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