Job Description

The Psynergy HR Hotel Internship Program places working-holiday candidates into paid roles at Australia's leading hotels and resorts — including partners across Melbourne, Sydney, Brisbane and the Gold Coast. It's the practical first step toward an international hospitality career.

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From your first interview to your first shift, our Melbourne team prepares you, matches you to the right property, and supports you in your own language once you arrive.

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Program Highlights

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Paid & Award-Based

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Real wages under the relevant Australian award — not unpaid work experience.

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Up to 3 Guaranteed Interviews

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We introduce you to suitable employers and secure up to three interviews.

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Placements at leading Australian hotels and resorts.

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Guidance in English, Korean, Japanese and Chinese.

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Interview Prep & Training

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Comprehensive coaching so you interview with confidence.

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Settlement Support

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TFN, tax setup, orientation and ongoing help on the ground.

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Program Overview

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Detail

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Summary

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Program 3-month hotel internship

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Locations Melbourne, Sydney, Brisbane, Gold Coast

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Roles Food & Beverage · Housekeeping · Front Office · Kitchen

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Typical hours ~20–25 hours per week

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Visa Working Holiday (subclass 417 / 462)

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Support Interview prep · matching · documentation · settlement

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Internship placements are paid under the relevant Australian award (typically the Hospitality Industry (General) Award — GSA Level 2). Example casual rates:

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Day

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Example rate (AUD / hour)

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Monday – Friday $31.23

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Saturday $37.47

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Sunday $43.72

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Public Holiday $62.45

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Rates are examples based on HIGA — GSA Level 2 and are updated each 1 July. Your offer states the exact award, level and rate.

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Your Day-to-Day

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- Food & Beverage — restaurant, bar and banquet service
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- Housekeeping — preparing guest rooms and suites
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- Front Office — check-in, concierge and guest service
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- Kitchen — kitchen-hand and commis support
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Who Can Apply

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Visa

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- A Working Holiday visa (subclass 417) or Work and Holiday visa (subclass 462)
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- Valid for at least six months from your internship start date
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You'll also need

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- A positive, guest-focused attitude and reliable work ethic
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- Availability for shift work, including some weekends
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- Conversational English (support materials are available in Korean, Japanese and Chinese)
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- A genuine interest in building a hospitality career in Australia
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How It Works

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- Interview Preparation & Training — We coach you so you're ready and confident for employer interviews.
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- Tailored Job Matching — We match you to a property by your English level, experience and preferences.
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- Up to 3 Guaranteed Interviews — We introduce you to suitable employers and secure up to three interviews.
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- Offer & Documentation — We help with your TFN, tax setup and workplace paperwork.
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- Arrival & Settlement — Orientation to Australian workplace culture and ongoing support in your language.
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We prepare every candidate properly, match them to the right property, and stay beside them from the first interview to the first shift.

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What's Included

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Every placement includes

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- Interview preparation and training
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- Tailored job matching to a partner hotel or resort
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- Up to three guaranteed employer interviews
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- Pre-employment orientation to Australian workplace culture
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- Documentation assistance (TFN, tax file setup, workplace paperwork)
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- Ongoing support throughout your placement, in your language
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- Career-development guidance for your next step in hospitality
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Valuable to know

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This is a paid internship program with a program fee. We tell you the full cost up front — never in the fine print. Some regional placements include or subsidise accommodation; your consultant confirms the details for each role. Psynergy HR is an equal-opportunity recruiter and does not guarantee employment or visa outcomes — what we guarantee is up to three interviews with suitable employers.

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Frequently Asked Questions

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Do I need a Working Holiday visa before I apply?

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You need a subclass 417 or 462 visa valid for at least six months from your start date. If you're still preparing, book a consultation and we'll help you plan the timing.

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Is the internship paid?

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Yes. Placements are paid under the relevant Australian award (typically HIGA — GSA Level 2), with higher rates on weekends and public holidays. This is real employment, not unpaid work experience.

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How many hours will I work?

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Most placements run around 20–25 hours per week over about six months, though this varies by property and season. Your offer states the details.

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What does 'up to 3 guaranteed interviews' mean?

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We introduce you to suitable partner employers and secure up to three interview opportunities. We don't promise a job or a visa — we do promise the interviews and full preparation for them.

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Can you support me in my language?

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Yes. Our Melbourne team supports candidates in English, Korean, Japanese and Chinese, from your first enquiry through to settlement.

📌 3-Month Hotel Internship Program Our flagship paid internship across Melbourne, Sydney, Brisbane and (Victoria)
🏢 Psynergy
📍 Victoria