Datacom is seeking a Service Desk Agent in Australia to be the first point of contact for our clients. You will proactively solve issues that come your way and escalate them as needed.
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Working in the Managed Services team, you will respond to telephone calls, emails and alert monitoring while identifying and resolving incidents and requests. We value self-starters who can work well in a team, are customer-focused, and bring fresh ideas.
📌 Service Desk Agent - Frontline IT Support & Career Growth (New South Wales)
🏢 Datacom
📍 New South Wales
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