We are currently partnering with a well-established and growing organisation based in Dandenong South to recruit a Sales Administrator. This is a fantastic opportunity for an organised and customer-focused individual who enjoys working in a fast-paced environment and being an integral part of a busy team. Working closely with customers, the sales team and internal departments, you will provide end-to-end sales administration support, coordinate customer orders and help ensure a seamless experience from initial enquiry through to delivery.
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Key Responsibilities
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- Process and manage customer orders from initial enquiry through to delivery
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- Respond to customer enquiries via phone and email
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- Prepare quotes, order confirmations and sales documentation
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- Provide day-to-day administrative support to the sales team
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- Liaise with customers regarding orders, stock availability and delivery timeframes
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- Coordinate with warehouse, logistics and operations teams
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- Maintain accurate customer, pricing and order information within internal systems
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- Proactively follow up outstanding orders and assist with resolving any issues
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- Prepare and update reports,
spreadsheets and sales documentation
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- Assist with ad hoc sales administration tasks as required
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About You
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- Previous experience in Sales Administration, Customer Service, Internal Sales or a similar role
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- Strong communication and customer service skills
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- Excellent attention to detail and organisational skills
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- Confidence managing multiple customer requests and priorities
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- Experience using Microsoft Office, including Outlook, Word and Excel
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- Experience with CRM and/or ERP systems will be highly regarded
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- Previous experience within manufacturing, distribution, wholesale or a product-based environment is advantageous
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- A proactive, positive and team-focused approach
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The Benefits
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- $70,000-$80,000 + Superannuation depending on experience
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- Full-time permanent opportunity
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- Dandenong South location with onsite parking
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- Supportive and collaborative team environment
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- Diverse role combining customer service, sales support and administration
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- Opportunity to take ownership of your role and build your experience within a growing business
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📌 Sales Administrator (Victoria)
🏢 Agrifutures
📍 Victoria
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