We're looking for an experienced eCommerce Business Analyst to join our Digital Delivery Team at Accent Group.

This is an exciting opportunity for a highly organised and commercially minded Business Analyst to play a key role in delivering digital and eCommerce projects across the business.

You'll work closely with our eCommerce Project Manager and Delivery Team to understand business needs, define solutions and support projects from requirements gathering through to testing and implementation.

What you'll do Partner with stakeholders to identify, analyse and document business requirements

Facilitate workshops, interviews and discussions to understand business needs and opportunities

Analyse current and future state processes and identify gaps and improvements

Develop business cases, user stories, functional and technical requirements

Work with internal stakeholders and external vendors to define and agree on solutions

Support requirements traceability, solution acceptance and benefits realisation

Provide business analysis support throughout the testing process

Develop and support UAT and SAT plans, including testing and sign-off criteria

Create clear documentation and support the development of end-user materials

Build strong relationships across the business and with external technology partners What we're looking for

You'll bring 5+ years' experience in a Business Analyst role,



with strong experience working across eCommerce and digital projects, ideally within a retail environment.

You're: Experienced in gathering and translating business requirements into practical solutions

Comfortable working across technical and non-technical stakeholders

Knowledgeable in eCommerce platforms, website integrations and backend operational processes

Familiar with ERP integrations, applications and plugin solutions

Highly organised with robust documentation and process management skills

Experienced in supporting testing, UAT and project delivery A confident communicator with excellent stakeholder management skills

Able to manage competing priorities and work effectively both independently and as part of a team

Detail-focused, proactive and solutions oriented Why Join Us?

This is your opportunity to play a key role in delivering the digital projects that help shape the future of Accent Group.

You'll work alongside passionate teams across Technology, Digital and eCommerce, helping turn business challenges into practical solutions and supporting the delivery of meaningful change across the organisation.

At Accent Group, we're always looking for better ways to do things — and we're looking for someone who shares our Make It Happen attitude.

If you're ready to bring your eCommerce and Business Analysis expertise to an exciting and fast-paced retail environment, we'd love to hear from you.

📌 eCommerce Business Analyst (Cremorne)
🏢 ACCENT GROUP
📍 Cremorne