Job Description

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Residential care team in Supported Independent Living in Wollongong NSW.

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We have Casual and Part time shifts available:

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Availability across a 24/7 roster, including morning, afternoon and night is required. Availability for active and sleepover night shifts as needed is essential.

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Shift durations range from 2hrs - 9hrs.

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We are looking for experience with:

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- Behaviour management
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- Stoma care
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- PEG Feeding
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- Medication administration (including insulin)
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Behaviours of concern you must be confident supporting:

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This role may involve supporting participants who can display:

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- self-injurious behaviours (e.g., head hitting, biting)
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- physical aggression (e.g., grabbing, scratching, striking)
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- property damage (e.g., throwing items, slamming doors)
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- absconding/exit-seeking behaviours
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- sensory-seeking and repetitive behaviours
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- personal care/hygiene complexities
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Key responsibilities

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- Follow BSP strategies consistently (including Green/Yellow/Red response)
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- Use low arousal de-escalation and proactive support strategies
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- Provide personal care, hygiene support, and daily living assistance
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- Medication administration (Webster packs) and PRN processes as authorised
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- Complete clear documentation: shift notes, ABC/behaviour tracking, incident reporting
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- Maintain participant dignity, privacy, and professional boundaries
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- Escalate concerns through the chain: Team Leader House Coordinator ROM (after hours via On-Call)
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What we're looking for

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- SIL experience and confidence with complex behaviours (highly regarded)
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- Strong documentation skills and ability to follow plans precisely
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- Medication competency (or willingness to complete competency assessment promptly)
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- Calm under pressure, consistent, and respectful communication
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Essential requirements:

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- NDIS Worker Screening Check (or willingness to obtain immediately)
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- National Police Check
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- First Aid + CPR (current)
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- Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)
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- Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)
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- Unrestricted Australian work rights
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- No sponsorship provided
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- Two qualified references
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📌 Residential Care Worker - Illawarra - Multiple Locations (Wollongong)
🏢 Sydney Health & Care Services
📍 Wollongong