Front Desk Coordinator / Receptionist (Experienced)

Langmore Dental

Berwick, Melbourne VIC

Receptionists (Administration & Office Support)

Full time

Front Desk Coordinator / Receptionist (Experienced)

The front desk sets the tone for everything that happens in our clinic. We're looking for someone who understands that — and takes pride in it.

At Langmore Dental Berwick, we're a values-led practice that holds itself to a high standard. We keep chairs full, books clean, and patients genuinely happy. If you're someone who brings energy, ownership, and warmth to everything you do — we'd love to hear from you.

5 days per week

8:45 AM to 5.30 PM

Berwick, VIC

No weekends

About Langmore Dental

Langmore Dental Berwick has been caring for our community for over 45 years. We're a values-led, close-knit practice that holds itself to a high standard and puts patients at the centre of everything we do. From routine care to more complex treatment, our team takes pride in delivering exceptional dentistry in a warm, welcoming workplace where people feel genuinely looked after.

This is a front-of-house role with a strong creative side. Alongside coordinating an exceptional patient experience at every touchpoint, you'll help shape how our practice presents itself online.

Key responsibilities

Appointment book management. Keeping chairs full, proactively chasing no-shows, and filling gaps before they affect the day.





Patient flow coordination Every patient ready for the chair; every clinician ready for their patient

Records & referral management. Immaculate documentation so nothing falls through the cracks.

Patient satisfaction Welcoming every person with genuine warmth so they leave happier than they arrived.

Digital media & content creation — essential

Produce short-form video content for social media (Reels, TikTok, Stories)

Capture and edit clinic lifestyle and patient experience imagery

Semi-professional video editing experience required for content production using appropriate software tools

Selection criteria

Experience in dental reception or medical administration — essential

Demonstrated ability to create engaging video and digital content —essential

Confident across digital marketing platforms and social media

Composure and efficiency when the waiting room is full and multiple lines are ringing

Sharp attention to detail with strong organizational skills

Bonus: experience with dental practice software (e.g. Dental 4 Windows )

What we offer

Supportive team culture

Close-knit, values-led and genuinely collaborative

Creative scope

Real opportunity to shape the practice's digital presence

Good remuneration to Above award rate

Posted: 05-09-2026

Salary: Attractive package will be offered to right candidate

📌 Front Desk Coordinator, Receptionist (Melbourne)
🏢 Langmore Dental
📍 Melbourne