About the role

Think Higher Consultants is looking for a qualified and organised Front Desk & Administration Officer to join our team. This role combines reception, administration, migration team support and general office upkeep.

Key responsibilities

- Welcome clients and manage front desk enquiries.

- Answer phone calls, emails and schedule appointments.

- Provide general administrative support to the Migration Agent and team.

- Assist with client files, document collection, scanning, filing and data entry.

- Update CRM/client records and follow up on outstanding documents.

- Prepare meeting rooms and support day-to-day office operations.

- Maintain a clean and professional reception and office environment.

- General office cleaning, including common areas and meeting rooms.

- Maintain the office kitchen, including cleaning cups, plates, cutlery and other utensils.





- Emptying bins and maintaining general cleanliness where required.

About you

- Hindi and/or Urdu speaking is essential.

- Strong written and spoken English.

- Full Australian working rights are mandatory.

- Good communication and customer service skills.

- Strong organisation and attention to detail.

- Confident using email, Microsoft Office and general computer systems.

- Comfortable performing both administrative and general office cleaning duties.

- Previous experience in reception, administration, customer service, education consultancy, migration services or professional office environments will be highly regarded.

About us

Think Higher Consultants is seeking a professional and organised Front Desk & Administration Officer to join our team.

📌 Front Desk and Admin Officer (Hindi/Urdu Compulsory) (Melbourne)
🏢 Think Higher
📍 Melbourne