About the role

HARP operates a premium residential recovery model with a minimum twenty eight day stay. The Clinical Partnerships Manager owns HARP's relationships with the referring clinical community: general practitioners, psychologists, psychiatrists, allied health and hospital discharge teams, with a particular focus on the AOD and mental health sector. They are accountable for building presence, running education, activating referrers, and converting that network into a steady, predictable flow of quality admissions across HARP's Victorian facilities.

Key responsibilities
Place and maintain HARP information stands in general practice clinics across target catchments, keeping collateral current and in date
Map and prioritise the referrer landscape: GP clinics, psychology and psychiatry practices, allied health and hospital discharge pathways
Plan and run GP luncheons and in service education sessions, kept genuinely educational and clinically led rather than transactional
Present HARP's model, including the 5i Recovery Curriculum, to prescribers and referrers in a way that builds clinical trust




Follow up systematically after every engagement to convert interest into an active referring relationship
Activate referrers and generate qualified referrals into HARP
Track every referral and admission back to a named referrer or clinic, maintaining attribution discipline in the CRM
Build a referral pipeline resilient enough that HARP is not dependent on any single channel

About you
Background in pharmaceutical or medical device sales, private hospital intake, or from within the AOD and mental health sector with a natural relationship building instinct
Credibility and emotional intelligence to build clinical trust with referrers
Ability to track referrals and admissions with attribution discipline in the CRM

About us

HARP currently operates twenty one beds across three Victorian facilities in the Dandenong Ranges: Sanctuary at Olinda (13 beds), Stonehurst in Sassafras Forest (4 beds), and Monreale House (4 beds), with an average client length of stay of approximately six weeks.

📌 Clinical Partnerships Manager Private Wellness Retreat Sassafras
🏢 Hills and Ranges Private
📍 Sassafras