Position vacant in Kempsey

We're currently seeking a Retail Assistant to join our dynamic team based in Kempsey, NSW.

As the Retail Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals. This role offers a unique blend of customer service and behind-the-scenes tasks, perfect for someone who enjoys a bit of variety in their workday.

A National Police check, NDIS Worker screening check and COVID-19 vaccinations are required for this position.

Primary Responsibilities:
Provide excellent customer service and promote sales of products and services
Offer specialist product knowledge advice to assist customers
Answer telephone queries and provide assistance to customers
Operate Point of Sale systems effectively
Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
Generate invoices and maintain accurate records




Process orders and correspondence through the online portal.

Requirements:
Previous experience in a customer service role, preferably in a retail setting
Excellent communication and interpersonal skills
High attention to detail
Robust organisational and time management abilities
Demonstrated ability to work effectively in a team
Basic computer literacy, including proficiency in Microsoft Office
Knowledge of healthcare products or experience in the medical industry is desirable.

Benefits:
Chance to join a fantastic team and be part of a growing business venture
Discounted Health Insurance
Employer Paid Parental Leave.

Country Care Group is committed to an inclusive workforce and welcomes candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.

📌 Retail Assistant Port Macquarie
🏢 Country Care Management Services
📍 Port Macquarie