About your new Company:

Labwest is a world leader in microwave digestion of mineral samples. Conveniently located in Malaga, our philosophy is to utilise the best available equipment and cutting edge techniques, servicing the mining industry in Australia and beyond.

Reporting to the Laboratory Operations Manager, we have an exciting opportunity for an experienced Administration and Customer Service Supervisor to lead our small administration team in our Laboratory in Malaga.

About the Chance
This is a hands-on leadership role where you will lead exceptional customer service while managing the day-to-day operations of a busy administration team.
You will oversee laboratory administrative workflows and work closely with the Laboratory Operations Manager and the Instrumentation team to ensure the smooth running of the laboratory.
This role is ideal for someone who enjoys being hands-on, creating productive processes, and contributes to a positive, high-performing culture.

About You

To succeed in this role, you will be willing to remain operationally involved, experienced in delivering exceptional customer service, proficient in office administration,



with demonstrated leadership capability.
Confidence in customer service provision, and coaching and mentoring team members in this regard
Demonstrated experience in leadership or supervisory experience managing frontline staff
Demonstrated experience in an environment where a high level of attention to detail is required
Strong communication and collaboration skills
High attention to detail with a commitment to quality
Strong organisational skills with the ability to prioritise and manage competing demands
Ability to organise, plan and multi-task work
Intermediate computer skills across Microsoft Office and administrative systems
Any formal qualifications in business administration would be highly regarded

We welcome and encourage people with different backgrounds, skills and experiences to apply.

We reserve the right to commence the recruitment process prior to the closing date. It is recommended to apply as soon as possible.

This chance is currently only open to candidates residing in Perth with the right to work in Australia.

📌 Laboratory Administration And Customer Service Supervisor Midland
🏢 Labwest Minerals Analysis
📍 Midland