L2 Field Services Technician - CBD, Parkville & Tullamarine, VIC

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Your perks
Onboarding program
Buddy program
International job opportunities
Internal career development program

Your skills
18 months of IT experience (or equivalent)
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Experience in handling inbound calls and answer questions
Ability to build valuable relationships
Excellent time management skills

Your tasks
Provide day to day local/remote desktop support
Handle inbound calls and answer questions




Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

📌 Field Services Technician Cbd, Parkville & Tullamarine, Vic Melbourne (Australia)
🏢 Hemmersbach
📍 Australia