About the role

You'll be the first face and voice our clients meet — so we're after someone polished, warm and switched-on, who takes pride in presenting beautifully and making every client feel instantly at ease. We're looking for a long-term team member who fits our culture as much as our roster.

Key responsibilities
Being the warm, qualified first impression every client remembers
Managing calls, enquiries and treatment discussions
Handling bookings, cancellations, rebooking, checkouts and invoicing
Building genuine client relationships and following up with care
Assisting clinical staff to recommend skincare and treatments, supporting retail sales
Maintaining retail displays and stock
Completing reports and general admin
Assisting with social media as needed
Keeping the clinic neat, tidy and client-ready
Supporting the team to keep things running smoothly

About you
At least 3 years' experience in reception, front-of-house, retail,



customer service or admin — clinic/medical/cosmetic experience highly regarded
Genuine interest in skincare and aesthetic treatments
Booking software experience an advantage, but not essential
Warm, confident, reliable and always polished and professionally presented
Robust organisation and attention to detail
Comfortable chatting to clients about skincare products and treatments
Calm under pressure, able to juggle multiple tasks with a smile
Proactive — takes initiative without being asked
A outstanding team player who can also fly solo when needed
Open-minded and keen to grow within the skin industry

About us

We are one of Sydney's leading results-driven aesthetic skin clinics, founded in 1998. We're a team of Bachelor-qualified Dermal Clinicians and Nurses delivering honest, evidence-based skin treatments to clients across the Eastern Suburbs.

📌 Receptionist Front Of House Randwick
🏢 Skin Clinic@Blyss
📍 Randwick