The primary accountabilities of the Senior Systems Administrator include:

Lead the second and third level support and maintenance of the departmental IT infrastructure.
Participate in a team of technical specialists to undertake the development, configuration and implementation of recent initiatives and solutions within a large ICT workplace.
Lead and undertake change management activities associated with infrastructure provisioning and maintenance.
Research and provide advice in the continuous improvement of existing IT infrastructure and evaluation of new and emerging technologies.
Understand client's business drivers and contribute to client relationships by assisting in the performance analysis of the QCS infrastructure settings and making recommendations for improvement.




Provide feedback to clients, the Service Management and Application Management teams regarding the status of problems and service requests to ensure that agreed service levels and client service standards are achieved.
Liaise effectively with clients, multi-disciplinary technology groups and external stakeholders on enterprise infrastructure matters.
Maintain knowledge of current trends, industry and technology directions and product road maps for enterprise infrastructure technology.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Senior Systems Administrator Townsville City
🏢 Queensland Government
📍 Townsville